Frequently Asked Questions

Finding solutions when things don't go as planned.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order after it has been placed?

Because we process orders quickly, we can only accommodate changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.

Do you ship internationally?

Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

What should I do if my item arrives damaged?

If your order is damaged during transit, please take photos of the packaging and the item and contact us within 48 hours. We will arrange a replacement at no extra cost to you.